Salesforce
Expertise

What We Do

01

Sales Cloud

Sales Cloud services, integral to Salesforce consulting, optimize sales processes and enhance customer relationships. As a Salesforce consultant, expertise in Sales Cloud involves tailoring the platform to align with clients’ sales strategies. This includes implementing lead management, opportunity tracking, and pipeline optimization. Configuring automated workflows, integrating third-party apps, and leveraging analytics for actionable insights contribute to effective sales strategies. Salesforce consultants guide organizations in maximizing the Sales Cloud’s potential, ensuring a streamlined sales cycle, improved forecasting accuracy, and a holistic view of customer interactions. The goal is to empower businesses to drive revenue growth and deliver a superior customer experience through the Salesforce Sales Cloud ecosystem

02

Experience Cloud

As a Salesforce consultant, specializing in Experience Cloud services involves creating immersive and personalized user experiences for clients. Leveraging Salesforce Experience Cloud, consultants customize portals, community platforms, and self-service portals to meet specific business needs. This includes designing engaging interfaces,
implementing secure access controls, and integrating data seamlessly. Salesforce consultants ensure clients harness the full potential of Experience Cloud to connect with partners, customers, and employees, fostering collaboration and enhancing brand engagement. By tailoring digital experiences, consultants empower organizations to build strong relationships, increase customer satisfaction, and drive overall business success through the Salesforce Experience Cloud.

03

Commerce Cloud

As a Salesforce consultant specializing in Commerce Cloud services, the focus is on optimizing clients’ e-commerce strategies. Leveraging Salesforce Commerce Cloud, consultants assist businesses in creating seamless online shopping experiences. This involves implementing features like personalized product recommendations, secure
payment gateways, and responsive design for various devices. Consultants integrate Commerce Cloud with other Salesforce solutions to ensure a unified customer experience. They also guide clients in leveraging analytics for data-driven insights and refining marketing strategies. The goal is to maximize revenue, streamline operations, and elevate customer satisfaction through the robust e-commerce capabilities offered by Salesforce Commerce Cloud.

04

Field Service Lightning

As a Salesforce consultant specializing in Field Service Lightning (FSL) services, the focus is on optimizing field operations for clients. Leveraging FSL, consultants enable businesses to efficiently manage and dispatch field service teams. This involves configuring mobile solutions for on-the-go teams, implementing real-time scheduling,
and integrating IoT for predictive maintenance. Salesforce consultants guide clients in leveraging FSL’s capabilities for workforce optimization, inventory management, and customer communication. The goal is to enhance service delivery, reduce response times, and improve overall field service efficiency. The result is a streamlined and responsive field service ecosystem, driving customer satisfaction and operational
excellence

05

Responsive
Testing

Responsive testing checks whether a website is cross-browser compatible or not and whether it adjusts appropriately to different screen sizes and resolutions or not. As per an estimate, more than 50% users access the web through smartphones and tablets, and it’s essential that websites’ design is responsive. Some of this testing is done at actual devices available in our testing lab, while for others, we use simulators e.g. browserstack. When deciding the testing scope, we are forthright with our clients about the actual devices where responsive testing is carried.


You can rely on our responsive testing skills when designing or enhancing a website. Get in touch!

06

Performance
Testing

No matter how complicated or sophisticated a functionality is being provided by a website or an app, if it doesn’t respond within specified time, it might be abandoned by the end-users. Or, it might work for a small set of users on usual days but not for a wide group of users when the usage is maximum e.g. on Black Friday sale. Performance testing is needed to find such vulnerabilities so that infrastructure can be optimized and such problems can be proactively prevented.
Our team has worked with these performance tools: <<???????>>. 

 

We have experience conducting stress and load testing for several clients and you can rely on our skills. Get in touch!

07

Platform Compatibility Testing

An application might work perfectly in chrome but not in firefox. A specific feature might work seamlessly in iOS but not in Android. Product landing page for an ecommerce store might appear perfectly in a certain version of Windows but not in others. ‘Buy now’ button might appear perfectly in an Apple phone but not in a Samsung phone. Platform compatibility testing is performed to ensure that these glitches don’t impact the user experience and users across different browsers, devices, operating systems and ocalization settings have the same experience and functionality available to them.


Our testers have been performing this testing for quite a while. Get in touch!

08

Lightning Development Integrations

As a Salesforce consultant specializing in Lightning Development Integrations, the focus is on seamlessly connecting and enhancing clients’ Salesforce environments. Leveraging Lightning components and APIs, consultants customize and integrate solutions tailored to specific business needs. This includes developing Lightning web components, Apex code, and Visualforce pages to extend Salesforce functionality. Consultants ensure smooth data flow between Salesforce and other applications, optimizing business processes. The goal is to create a cohesive and efficient ecosystem, leveraging Lightning
technology for a responsive user interface and robust integrations. Salesforce consultants drive innovation, scalability, and enhanced user experiences through Lightning Development Integrations.

09

APEX/Visual Force/Lightning

As a Salesforce consultant specializing in APEX, Visualforce, and Lightning services, the focus is on developing robust and customized solutions for clients. Leveraging APEX programming language and Visualforce for UI customization, consultants create tailored
functionalities within Salesforce. With Lightning services, consultants design responsive and dynamic user interfaces, enhancing the overall user experience. This includes developing Lightning components, integrating Lightning web components, and optimizing Salesforce applications for scalability. Salesforce consultants proficient in
APEX, Visualforce, and Lightning bring expertise in coding, customization, and innovation to empower clients with tailored solutions that align with their unique business
processes and objectives.

10

CPQ

As a Salesforce consultant specializing in CPQ (Configure, Price, Quote) services, the focus is on optimizing the sales quoting process for clients. Leveraging Salesforce CPQ, consultants streamline complex quoting, pricing, and product configuration. They customize CPQ workflows, implement pricing rules, and integrate seamlessly with CRM
data. Consultants guide clients in leveraging automation to generate accurate quotes quickly, reducing errors and improving sales efficiency. Salesforce CPQ services ensure a cohesive quote-to-cash process, enhancing sales performance and customer satisfaction.
With expertise in CPQ, consultants empower businesses to configure, price, and quote with precision, ultimately driving revenue growth and operational excellence.

11

Marketing Cloud

As a Salesforce consultant specializing in Marketing Cloud services, the focus is on elevating clients’ marketing strategies. Leveraging Salesforce Marketing Cloud, consultants design and execute targeted, personalized campaigns across various channels. This includes email marketing, social media integration, and customer journey
mapping. Consultants utilize data-driven insights for segmentation and automation, optimizing customer engagement. With Marketing Cloud services, Salesforce consultants empower businesses to nurture leads, enhance customer relationships, and drive conversions. They ensure seamless integration with Salesforce CRM, creating a unified
platform for comprehensive marketing management. The goal is to maximize marketing ROI and deliver impactful, personalized experiences through Salesforce Marketing Cloud 

12

Service Cloud

As a Salesforce consultant specializing in Service Cloud services, the focus is on enhancing clients’ customer service capabilities. Leveraging Salesforce Service Cloud, consultants optimize case management, automate workflows, and implement self-service portals. They integrate omnichannel support, enabling businesses to provide consistent service across various communication channels. Salesforce consultants customize Service Cloud to facilitate efficient issue resolution, empowering agents with a 360-degree view of customer interactions. With Service Cloud services, consultants elevate customer
satisfaction, streamline support processes, and leverage data-driven insights for continuous improvement. The result is a comprehensive customer service solution that drives loyalty and ensures a positive customer experience throughout the service journey.

13

Tableau

As a Salesforce consultant with expertise in Tableau services, the focus is on leveraging data visualization for actionable insights. Consultants seamlessly integrate Salesforce data with Tableau, creating dynamic dashboards and reports. By harnessing Tableau’s analytics capabilities, consultants empower clients to make informed decisions and drive business growth. They customize Tableau solutions to align with specific reporting needs, ensuring a user-friendly and impactful data visualization experience. Salesforce consultants with Tableau proficiency enable businesses to unlock the full potential of their data, fostering a data-driven culture and enhancing overall organizational
intelligence. The goal is to provide clients with powerful, visually compelling tools for strategic decision-making

14

MuleSoft

As a Salesforce consultant specializing in MuleSoft services, the focus is on creating seamless integrations between Salesforce and various applications and systems. Leveraging MuleSoft’s Anypoint Platform, consultants design and implement robust API connections to facilitate data flow and communication. They streamline business processes, enhance data accessibility, and optimize system interoperability. Salesforce consultants with MuleSoft expertise ensure a unified and connected ecosystem, allowing organizations to harness the full potential of their data. Whether integrating third-party applications or orchestrating complex workflows, MuleSoft services enable businesses to achieve a more efficient, agile, and integrated Salesforce environment, enhancing overall operational efficiency and decision-making capabilities

Embrace the Future.
Embrace the Cloud.

With Us, It’s Always a Clear Sky!